State Farm® Insurance Agent Brian Lock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diane Melle
January 7, 2025
5
out of
5
rating by Diane Melle
"I was referred to Rosa at Lock State Farm. Within a couple hours I had an excellent quote for auto and home, exchanged all the info each of us needed, signed agreement, opened my online account, received my temporary cards and by tomorrow I'll be insured and a happy customer. Thank you Rosa."
We responded:
"Hi Diane, thank you so much for your great review! I’m so glad that Rosa made the entire process a quick and easy experience for you! We’re so glad to have you at our agency and look forward to working with you! "
R S
January 5, 2025
5
out of
5
rating by R S
"Their impressive service and low rates for the coverage you get can't be beaten. Our agent, Rosa Stefani, is a wonderful person to do business with."
We responded:
"Thank you so much for taking the time to leave a review! We appreciate you allowing our agency to take care of your insurance needs! "
Ruby Crawford
December 18, 2024
5
out of
5
rating by Ruby Crawford
"Luke helped me out with my life insurance policy, he gave me a great deal and provided an thorough explanation of what plan would work best for me!"
We responded:
"Hi Ruby, thank you for your review! I’m glad to know that Luke was able to help you protect what matters the most and provide you with excellent service. Thank you for choosing Brian Lock State Farm Agency! "
Josh Curran
December 12, 2024
5
out of
5
rating by Josh Curran
"Rosa was great to work with. Very helpful, prompt, and professional."
We responded:
"Hi Josh, thank you so much for your review! I’m glad to know that you had a great experience working with Rosa. We appreciate you allowing our agency to take care of your insurance needs! "
Ines Morroni
November 24, 2024
5
out of
5
rating by Ines Morroni
"Rosa is knowledgeable, responsive and genuinely cares about finding the best options to meet my needs. She answered all my questions clearly and made the entire process stress-free. I highly recommend her to anyone looking for excellent service and personalized attention!"
We responded:
"Hi Ines, thank you for taking the time to leave a review! I am so glad to know that you had a great experience working with Rosa on your insurance policies. Thank you for choosing Brian Lock State Farm Agency! "
Nicole Rallo
November 22, 2024
5
out of
5
rating by Nicole Rallo
"Rosa is always so helpful! She is very responsive and makes sure to get you the help you need in a timely manner!"
We responded:
"Hi Nicole, thank you for your review! Rosa is the best and I’m glad to know that she provides you with the customer service that you deserve! "
Brendan Santi
November 21, 2024
5
out of
5
rating by Brendan Santi
"Rosa made our switch to State Farm smooth and easy, answering all our questions and ensuring we got the best coverage for our needs. Her knowledge and professionalism made us feel confident in our decision. Highly recommend Rosa for anyone looking for top-notch service!"
We responded:
"Thank you for taking the time to leave a review, Brendan! I’m glad to know that Rosa was there for you every step of the way to help you navigate the process of switching carriers, we really appreciate you choosing our agency for your insurance needs! "
Carol Santi
November 21, 2024
5
out of
5
rating by Carol Santi
"I recently called State Farm (Brian Locke Agency)for a quote on our homeowners and auto insurance, which increased significantly with our current insurer (been with 30 yrs). I spoke with Rosa Stefani and her expertise was impressive and she made everything easy to understand. I am excited to say our home and autos are now covered by State Farm! The changeover was simple and I highly recommend you call Rosa for a quote! She gives A+ service."
We responded:
"Carol, thank you so much for taking the time to leave a review! I’m so glad that Rosa was able to make switching an easy process for you, we’re so happy to have you at our agency! "
Alan Falk
November 20, 2024
5
out of
5
rating by Alan Falk
"I had a meeting yesterday with Rosa to renew my car and home insurance. A very small increase mostly to my home coverage. This agency is outstanding as all my questions are answered and all policies are reviewed. Please give them a call!"
We responded:
"Alan, thank you so much for taking the time to leave a review! It’s so important to sit down and review your coverage and I’m so glad to know that you had a chance to do that with Rosa! We appreciate you allowing our agency to take care of your insurance needs! "
Angelina B
November 20, 2024
5
out of
5
rating by Angelina B
"I recently purchased car and life insurance through State Farm. Big thanks to Luke Crawford! He was very easy to work with, friendly, and professional."
We responded:
"Hi Angelina, thank you so much for taking the time to leave a review! I’m so glad to know that Luke was able to provide you with exceptional service and guide you through the process of switching carriers. We appreciate you allowing our agency to take care of your insurance needs! "
P. FIORE
November 19, 2024
5
out of
5
rating by P. FIORE
"Most important we had the best help from Rosa, her knowledge, dedication and professionalism were over the top, I've had the same insurance company for 47 years and found the expertise and savings we needed. Cheers to New Beginnings and looking forward to our new Longterm relationship! Thank You Rosa and the Brian Lock team."
We responded:
"Penny, thank you so much for taking the time to leave a review! I’m so glad to know that Rosa was able to guide you throughout the entire process of switching carriers! We are so happy to have you here, thank you for allowing our agency to service your insurance needs! "
Mark Gavoor
November 19, 2024
5
out of
5
rating by Mark Gavoor
"I love the responsiveness and customer service of this team. Rosa Stefani was awesome."
We responded:
"Hi Mark, thank you so much for taking the time to leave a review! Customer service is a top priority for our team and I’m glad that we were able to provide you with a good experience! Thank you for allowing our agency to take care of your insurance needs! "
Katy Soto
November 14, 2024
5
out of
5
rating by Katy Soto
"I was able to save a couple bucks by switching over. Like being helpful and quick to answer my questions was an added bonus"
We responded:
"Hi Katy, thank you so much for taking the time to leave us a review! I’m glad to know we were able to save you money by making the switch, thank you for allowing our agency to service your insurance needs! "
kelly Robinson
November 1, 2024
5
out of
5
rating by kelly Robinson
"Thank you Luke Crawford and Brian Lock for helping me with my insurance policies."
We responded:
"Hi Kelly, thank you for your review! It was a pleasure to assist you, thank you for trusting our agency with your insurance needs. We look forward to working with you for many years! "
Valerie DeLuca
October 28, 2024
5
out of
5
rating by Valerie DeLuca
"Rosa was great! She was so helpful and knowledgable! She helped us bundle our auto and home!"
We responded:
"Hi Valerie, thank you so much for your review! I’m glad that you had a great experience working with Rosa, thank you for allowing us to service your insurance needs! "
Vincent DeLuca
October 25, 2024
5
out of
5
rating by Vincent DeLuca
"Many years I was insured by All State...I reached out to Rosa at State Farm to see if I could save on my Auto and condo insurance. I was blown away at home much money a month I was going to save after Rosa sent us her quotes. I wouldn't hesitate a second to send my friends and family to her...she is amazing and so patient at explaining all details. My wife and I are so glad we switched!!"
We responded:
"Hi Vincent, thank you so much for taking the time to leave a review! I’m so glad to know that Rosa provided you with great service and was able to help you save money on your insurance. Thank you for allowing our agency to service your insurance needs! "
Myra Schwartz
October 10, 2024
5
out of
5
rating by Myra Schwartz
"My local State Farm office, and agent Rosa Stefani in particular, has been very helpful in working with the corporate office to expedite resolving various issues regarding a claim. She has been terrific and kind in helping me. She has been very efficient and knows how to treat customers plus deal with the corporate agents for claims. I can't say the same for the corporate agents in another state, but my local office with Rosa helping, has been wonderful and she really wants to help expedite things, so I am very appreciative."
We responded:
"Myra, thank you so much for taking the time to leave a review! We greatly appreciate it and look forward to continuing to service your insurance needs! "
Aaron Colwell
October 2, 2024
5
out of
5
rating by Aaron Colwell
"Rosa is an amazing person and agent who goes the extra mile for all of her clients! Anyone working with her is lucky to have her as a personal advocate."
We responded:
"Hi Aaron, thank you so much for your review! Rosa is great, thank you for acknowledging her efforts and allowing her and our agency to service your insurance needs! "
Judy Mulvenna
October 1, 2024
5
out of
5
rating by Judy Mulvenna
"I contacted Rosa through a friends recommendation. Rosa is very knowledgeable, and professional. Excellent choice for your insurance needs ."
We responded:
"Hi Judy, thank you for your review! Rosa is 100% all of those things and I’m glad that it shows through her hard work. We appreciate you allowing us to service your insurance needs! "
Julie Rick
September 30, 2024
5
out of
5
rating by Julie Rick
"Rosa was easy to talk with, asked good questions, and offered solid suggestions. If she was not certain about something she did thorough research and got back to me. SF rates were a bit higher than other companies I spoke with, but I feel Rosa had our best interests in mind and the coverage we are receiving is more comprehensive than other providers."
We responded:
"Hi Julie, thank you so much for your review! I’m glad to know that Rosa assisted you every step of the way to make the best decision for your insurance needs. We really appreciate you putting your trust into Rosa and our agency! "
Julia Weertman
September 27, 2024
5
out of
5
rating by Julia Weertman
"My husband and I were unhappy with our previous insurance agent and were thrilled when we found Rosa. She is attentive, quick to get back to us when we have had questions and a pleasure to work with. I highly recommend Rosa."
We responded:
"Julia, thank you so much for your review! We appreciate you allowing our agency to service your insurance needs and I’m so glad that Rosa provided you with the service that you deserve! "
Doug Skillman
September 24, 2024
5
out of
5
rating by Doug Skillman
"Rosa is the nicest person in the world!"
We responded:
"Thank you so much for your review Doug! We agree, Rosa IS the nicest person in the world! "
Karyn Greenberg
September 23, 2024
5
out of
5
rating by Karyn Greenberg
"Rosa was fantastic! We totally bonded and she saved me a ton of money. I now have twice the coverage for half the price!! I highly recommend Rosa and State Farm!!! Thank You!"
We responded:
"Hi Karyn, thank you so much for your review! We’re so happy that you had a great experience working with Rosa and she was able to help you save! Thank you for choosing our agency! "
Rochelle O'Hara
September 12, 2024
5
out of
5
rating by Rochelle O'Hara
"I just switched my home and auto insurance to State Farm in Glencoe, Il. Rosa Stepani walked me through the entire process, updating both of my policies and including features that provided added security and protection. She was terrific! If anyone is looking for a new agent, I highly recommend Brian Luck at State Farm and ask for Rosa, the office manager. You won't go wrong."
We responded:
"Hi Rochelle, thank you so much for taking the time to leave a review! I'm so glad to know that you enjoyed working with Rosa for your insurance needs and that she made the switch an easy process for you, she really is the best! Thank you for choosing our agency!"
Urban Sapes
September 4, 2024
5
out of
5
rating by Urban Sapes
"Great service"
We responded:
"Hello, thank you for taking the time to leave us a review! Great customer service is a top priority for our team and I’m glad that it reflects through our work. We appreciate you allowing our agency to service your insurance needs! "